Frequently Asked Questions
Find quick answers to common questions about our CFA exam preparation platform, study methods, and subscription plans.
General Questions
What makes your platform different from other CFA prep providers?
Our platform uses AI to create personalized study plans that adapt to your learning style and progress. Unlike traditional providers, we focus on efficiency - helping you pass while reducing study time by up to 50%.
Do you cover all CFA levels?
Currently, we offer comprehensive preparation for CFA Level 1 and Level 2. Level 3 preparation is coming soon. Each level includes the complete curriculum, practice questions, and mock exams.
How many practice questions do you provide?
We provide over 5,000 practice questions across all topics, including multiple-choice questions, item sets, and full mock exams. All questions come with detailed explanations written by CFA charterholders.
Study Plans & Methods
How does the AI-powered study plan work?
Our AI analyzes your performance, learning patterns, and available study time to create a personalized plan. It continuously adjusts based on your progress, focusing more time on weak areas and less on mastered topics.
What if I'm already using another prep provider?
Our platform works great as a supplement to any existing materials. Many users combine our AI-powered practice questions and analytics with their primary study materials for enhanced preparation.
How much time should I dedicate to studying?
CFA Institute recommends 300+ hours per level. With our efficient methods, many users successfully pass with 250-300 hours. Our study scheduler helps you distribute this time effectively based on your timeline.
Pricing & Subscriptions
What subscription plans do you offer?
We offer flexible monthly and annual plans. Annual subscribers save significantly and get access to all features including unlimited practice questions, mock exams, and priority support.
Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with our platform within the first 30 days, we'll provide a full refund, no questions asked.
Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time through your account settings. You'll continue to have access until the end of your current billing period.
Technical Support
What devices can I use to access the platform?
Our platform works on all devices - desktop, laptop, tablet, and mobile. Your progress syncs across all devices, so you can study anywhere, anytime.
Do I need special software or calculators?
No special software required - everything runs in your web browser. We do recommend practicing with a CFA-approved calculator (Texas Instruments BA II Plus or HP 12C) for calculation-heavy topics.
What if I encounter technical issues?
Our support team is available to help with any technical issues. Contact us via email at [email protected] or use the live chat feature during business hours.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.